Next Generation Customer Support

Respond to every customer question across web, email, social, phone & chat within a single beautiful dashboard.
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Our Products

We craft beautiful software to help businesses build & support great products

customer Support


Deliver awesome self service & inbound customer support

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Customer Community


Forum software to help you shape & support your products.

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Latest Updates

Free PDF Guide

12 tips to help you deliver great customer support and keep your customers happy

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Latest Release Notes

What's New In InstantFrum 2016

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What's New In InstantKB 2016

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What Our Customers Say

  • I didn't have any problems at all setting up a knowledge base with InstantKB. Indeed, the whole process is so simple that the only major hurdle for most people will simply be writing the articles.

    Mike Gunderloy
    Developer Central - more...
  • I want to thank InstantASP for creating such an awesome application. If you have a need for a knowledge base or forums application, I highly recommend their products. I couldn't believe how easy it was to plug their knowledge base application into my website's framework. Very cool stuff.

    Eric J. Smith
    CodeSmithTools, LLC - more...
  • Thank you very much for your fine piece of software. It's very very very nice indeed. I have previously used HelpWorksPro but needed a ASP.NET solution since I am taking my hosting towards 100% Windows instead of UNIX.

    Tracy Phillips - more...

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