Customer Comments

  • Jim Culver
    From: yBlocksForever
    For: InstantForum
    Thank you SO much sir! I have posted a message in the forum regarding the great work you have done. Your customer service is way beyond what is expected.

    Thanks for all of your help during this entire project! Throughout the process, I always felt like if I had a problem, you would be there to help out. I really appreciate all of your hard work in getting our new site set up.

    Miriam Druyan
    From: Talk'n'Save
    For: InstantKB
    We've been using InstantKB for almost a year now, and it's totally revolutionized our customer service team - thank you!

    Eddy Lucast
    From: AHTS
    For: InstantForum.NET
    InstantForum has improved our search engine results over a 1,000%. It's allowed our site to go from a sleepy little place on the Internet with a couple hundred users to thousands of users posting hundreds of messages every day.

    Al Bsharah
    From: bsharah.com
    For: InstantForum
    I've used a number of forum packages over the years and for me this one's been the crème of the crop by far. Solid product, good support, easy to modify (which I've done a LOT of).

    Andy Bowler
    From: Ark Training
    For: InstantForum
    Exceptional support. Not being up to date with asp.net and SQL servers I decided to pay the additional cost and have them install the forum on my ISP. Well worth it.

    Randall Smith
    From: UWS
    For: InstantForum
    I have 2 installations. One with a lot of customization for my ultimatewindowssecurity.com site. Very happy with responsive customer service.

    Randall Smith
    From: UWS
    For: InstantForum
    I have 2 installations. One with a lot of customization for my ultimatewindowssecurity.com site. Very happy with responsive customer service.

    Thanks, and let me say that you've done a wonderful job. This is the first app with source that I haven't gagged on when I saw the source code! Well thought out.

    Mike Gunderloy
    From: Developer Central
    For: InstantForum
    Although Microsoft has a sample forum at www.asp.net, it is decidedly NOT ready for prime time yet. After surveying the landscape, I settled on InstantForum. I think we're going with this forum software for the long run.

    Pierre Mengal
    From: ActiveUp Inc
    For: InstantForum
    I've just installed InstantForum, and it works great. I highly recommend it to anyone interested in an affordable, high quality, easy to install forum application.

    Paul Stuart
    From: InterActive Inc
    For: InstantForum
    I have never seen a customer support department as responsive and informed. I am looking forward to more products from your company and would not hesitate to purchase.

    Gavin Joyce
    From: nTier Code Generator
    For: InstantForum
    I bought InstantForm as the free ASP.NET forums where just to complicated. Highly Recommended! Lots of features & great support.

    I had no problems installing your forum, and it's working excellently - I am delighted with the product and service and would highly recommend InstantASP to others..

    Greg Reinacker
    From: NewsGator Technologies
    For: InstantForum
    We migrated our entire www.asp.net forum to InstantForum in an afternoon. Support has been excellent - questions get answered within an hour or so. Highly recommended!

    Carl Savillo
    From: Omnitec Solutions, Inc
    For: InstantForum
    Recently integrated both applications into a .NET project. Support was very quick and helped me get up and running. I was able to easily tweak the app's to meet my needs. Totally recommended.

    Adam Alexander
    From: Boundgrid Technologies Inc
    For: InstantKB
    I was delighted to find InstantKB. The setup was quick and easy, and the source code was well written and easy to modify. In a single weekend I was able to launch the new support pages. I saved a bundle in development time and money. Thanks for a great product and even better support!

    Mark Chickering
    From: CEO Systems Online, Inc
    For: InstantKB
    We believe the InstantKB product more than satisfies our needs. As a software development house, we were faced with either writing or buying a solution. InstantKB was a perfect fit!

    Tracy Phillips
    From: LiquidASP.com
    For: InstantKB
    Thank you very much for your fine piece of software. It's very very very nice indeed. I have previously used HelpWorksPro but needed a ASP.NET solution since I am taking my hosting towards 100% Windows instead of UNIX.

  • Mike Gunderloy
    From: Developer Central
    For: InstantKB
    I didn't have any problems at all setting up a knowledge base with InstantKB. Indeed, the whole process is so simple that the only major hurdle for most people will simply be writing the articles.

    You have responded to all of our inquires timely and with accurate information. Thanks for the excellent support. I really like this tool.

    Frank Cheung
    From: DiscountASP.NET
    For: InstantKB
    Easy to use and install. Loved the user/roles feature. I have used products that cost 10 times more and had less function than InstantKB. Highly recommended.

    Joel Salminen
    From: SimonDelivers Inc
    For: InstantKB
    I reviewed several kb solutions and I found that InstantKB was the overall best value. Usage of the .NET components is outstanding for this solution. I would recommend this to anyone in these IT budget crunch times.

    Mark Christianson
    From: ParaTrooper.net
    For: InstantForum
    Its been a pure pleasure working with InstantASP to integrate InstantForum into my website. This is a level of support that is worth the price you pay for the application alone.

    Liam Cassidy
    From: MJNI.com
    For: InstantForum
    Our site requires a dozen or more modifications and InstantASP have excelled. In fact, they blown us all away with there quite astonishingly good customer service. I have rarely (if ever) had the pleasure of knowing I can email the developers and know that they will reply in a thorough and helpful manner.

    Aaron Caviglia
    From: AdminForums.com
    For: InstantForum
    I started with 3.0. I'm so happy to have found it, any questions I have are answered generally in minutes (literally). The developers are really open to new ideas and customer feedback (I think this is the greatest feature!)

    Liam Wickham
    From: Platypus Ecommerce
    For: InstantForum.NET
    I am a complete .NET novice yet installed and had my own forum up and running in minutes.The level of support is outstanding, the product itself is expanding every week with new features that directly result from user feedback - I personally have seen two new features added as a direct result of my feedback.

    Beau Monaghan
    From: PCX Net Games
    For: InstantForum
    I was having problems installing with MSDE SQL Server. InstantASP connected through MSN Messenger and walked me through setting up with MSDE. I watched in amazement as they flew through the install and setup. This is the best customer support I HAVE EVER SEEN!

    Eric J. Smith
    From: CodeSmithTools, LLC
    For: InstantKB
    I want to thank InstantASP for creating such an awesome application. If you have a need for a knowledge base or forums application, I highly recommend their products. I couldn't believe how easy it was to plug their knowledge base application into my website's framework. Very cool stuff.

    Chad Mahaffey
    From: Executive Web Management
    For: InstantForum
    Your product is great! I DON'T think we will be taking advantage of the money back guarantee. Thanks for an amazing product, looking forward to updates.

    Brian Patterson
    From: Xtrasource, Inc
    For: InstantKB
    I've purchased several scripts in the past, and this is by far the best one I've ever purchased. Installation was a breeze, adding categories and knowledgebase articles is very simple - any of our employees can do it.

    Raghurama Bhat
    From: Avaya Inc
    For: InstantForum
    InstantForum stands out due to it's ease of install and rich set of features. I was able to get the software up and running in less than 10 minutes. Company's product support is excellent.

    Scott Ehly
    From: London Bridge Group
    For: InstantForum
    Having previously made only a casual acquaintance with ASP.NET, I had rapidly gummed-up my installation with reckless customizations. Technical staff was there with same-day (same-hour, actually) response and I still managed to implement an intranet development forum in less than half a day.

    Gordon Snow
    From: Hilbert College Online
    For: InstantKB
    The technical support is superb: fast, friendly, and diligent. Thank you so much for your great support.

    Stuart Teadley
    From: Anderson Design
    For: InstantForum
    I just thought I would drop you a line to tell you how impressed I was with the level of customer support offered. We'd been having a problem which turned out to have nothing todo with your software.

    Barry Van Beck
    From: LivingForMetal.com
    For: InstantForum
    InstantForum is the best .NET forum that I've ever worked with. The code base is extremely refined, the performance and scalability are superb, the administration features are robust and granular & the skinning capabilities are magnificent. InstantASP have always been a pleasure to work with and extremely responsive to my needs.