We believe the customer is key and strive to offer the quickest possible support. Here are just a few kind comments which demonstrate our commitment to customer satisfaction:
Miriam Druyan
From: Talk'n'Save
For: InstantKB.NET
"We've been using the Instant KB for almost a year now, and it's totally revolutionized our customer service department - thank you!"
Bob Tabor
From: LearnVisualStudio.NET
For: InstantForum.NET
"Thanks, and let me say that you've done a wonderful job. This is the first app with source that I haven't gagged on when I saw the source code! Well thought out."
Mike Gunderloy
From: Developer Central
For: InstantForum.NET
"Although Microsoft has a sample forum at www.asp.net, it is decidedly NOT ready for prime time yet. After surveying the landscape, I settled on InstantForum.NET. I think we're going with this forum software for the long run."
Pierre Mengal
From: ActiveUp Inc
For: InstantForum.NET
"I've just installed InstantForum.NET, and it works great. I highly recommend it to anyone interested in an affordable, high quality, easy to install forum application."
Paul Stuart
From: InterActive Inc
For: InstantForum.NET
"I have never seen a customer support department as responsive and informed. I am looking forward to more products from your company and would not hesitate to purchase."
Gavin Joyce
From: nTier Code Generator
For: InstantForum.NET
"I bought InstantForm.NET as the free ASP.NET forums where just to complicated. Highly Recommended!"
Andrew Brunker
From: Australian Software Solutions Group
For: InstantForum.NET
"I had no problems installing your forum, and it's working excellently - I am delighted with the product and service."
Greg Reinacker
From: NewsGator Technologies
For: InstantForum.NET
"We migrated our entire www.asp.net forum to InstantForum in an afternoon. Support has been excellent - questions get answered within an hour or so. Highly recommended!"
Carl Savillo
From: Omnitec Solutions, Inc
For: InstantForum.NET
"Recently integrated both applications. Support was very quick and helped me get up and running. I was able to easily tweak the app's to meet my needs. Totally recommended."
Adam Alexander
From: Boundgrid Technologies Inc
For: InstantKB.NET
"I was delighted to find InstantKB.NET. The setup was quick and easy, and the source code was well written and easy to modify. In a single weekend I was able to launch the new support pages. I saved a bundle in development time and money. Thanks for a great product and even better support!"
Mark Chickering
From: CEO Systems Online, Inc
For: InstantKB.NET
"We believe the InstantKB.NET product more than satisfies our needs. As a software development house, we were faced with either writing or buying a solution. InstantKB.NET was a perfect fit!"
Tracy Phillips
From: LiquidASP.com
For: InstantKB.NET
"Thank you very much for your fine piece of software. It's very very very nice indeed. I have previously used HelpWorksPro but needed a ASP.NET solution since I am taking my hosting towards 100% Windows instead of UNIX."
Mike Gunderloy
From: Developer Central
For: InstantKB.NET
"I didn't have any problems at all setting up a knowledge base with InstantKB.NET. Indeed, the whole process is so simple that the only major hurdle for most people will simply be writing the articles."
Uyen Ha
From: Embarcadero Technologies Inc
For: InstantKB.NET
"You have responded to all of our inquires timely and with accurate information. Thanks for the excellent support. I really like this tool."
Frank Cheung
From: DiscountASP.NET
For: InstantKB.NET
"Easy to use and install. Loved the user/roles feature. I have used products that cost 10 times more and had less function than InstantKB.NET. Highly recommended."
Joel Salminen
From: SimonDelivers Inc
For: InstantKB.NET
"I reviewed several kb solutions and I found that InstantKB.NET was the overall best value. Usage of the .NET components is outstanding for this solution. I would recommend this to anyone in these IT budget crunch times."
Mark Christianson
From: ParaTrooper.net
For: InstantForum.NET
"Its been a pure pleasure working with InstantASP to integrate InstantForum.NET into my website. This is a level of support that is worth the price you pay for the application alone."
Liam Cassidy
From: MJNI.com
For: InstantForum.NET
"Our site requires a dozen or more modifications and InstantASP have excelled. In fact, they blown us all away with there quite astonishingly good customer service. I have rarely (if ever) had the pleasure of knowing I can email the developers and know that they will reply in a thorough and helpful manner."
Aaron Caviglia
From: AdminForums.com
For: InstantForum.NET
"I started with 3.0. I'm so happy to have found it, any questions I have are answered generally in minutes (literally). The developers are really open to new ideas and customer feedback (I think this is the greatest feature!)"
Liam Wickham
From: Platypus Ecommerce
For: InstantForum.NET
"I am a complete .NET novice yet installed and had my own forum up and running in minutes.The level of support is outstanding, the product itself is expanding every week with new features that directly result from user feedback - I personally have seen two new features added as a direct result of my feedback."
Beau Monaghan
From: PCX Net Games
For: InstantForum.NET
"I was having problems installing with MSDE SQL Server. InstantASP connected through MSN Messenger and walked me through setting up with MSDE. I watched in amazement as they flew through the install and setup. This is the best customer support I HAVE EVER SEEN!"
Eric J. Smith
From: CodeSmithTools, LLC
For: InstantKB.NET
"I want to thank InstantASP for creating such an awesome application. If you have a need for a knowledge base or forums application, I highly recommend their products. I couldn't believe how easy it was to plug their knowledge base application into my website's framework. Very cool stuff."
Chad Mahaffey
From: Executive Web Management
For: InstantForum.NET
"Your product is great! I DON'T think we will be taking advantage of the money back guarantee."
Brian Patterson
From: Xtrasource, Inc
For: InstantKB.NET
"I've purchased several scripts in the past, and this is by far the best one I've ever purchased. Installation was a breeze, adding categories and knowledgebase articles is very simple - any of our employees can do it."
Raghurama Bhat
From: Avaya Inc
For: InstantForum.NET
"InstantForum.NET stands out due to it's ease of install and rich set of features. I was able to get the software up and running in less than 10 minutes. Company's product support is excellent."
Scott Ehly
From: London Bridge Group
For: InstantForum.NET
"Having previously made only a casual acquaintance with ASP.NET, I had rapidly gummed-up my installation with reckless customizations. Technical staff was there with same-day (same-hour, actually) response and I still managed to implement an intranet development forum in less than half a day."
Gordon Snow
From: Hilbert College Online
For: InstantKB.NET
"The technical support is superb: fast, friendly, and diligent."
Stuart Teadley
From: Anderson Design
For: InstantForum.NET
"I just thought I would drop you a line to tell you how impressed I was with the level of customer support offered. We'd been having a problem which turned out to have been caused by WebMatrix and which was therefore not obvious to solve via the normal ticket channel. InstantASP ended up working me through it via MSN messenger, at 9pm the night before last. I've never come across that level of customer care before and it means that if & when any of our clients need a forum, we'll be buying this for sure."
Barry Van Beck
From: LivingForMetal.com
For: InstantForum.NET
"InstantForum.NET is the best .NET forum that I've ever worked with. The code base is extremely refined, the performance and scalability are superb, the administration features are robust and granular & the skinning capabilities are magnificent. InstantASP have always been a pleasure to work with and extremely responsive to my needs."
Read more customer comments from an independent site using the links below...
InstantForum.NET
InstantKB.NET
Miriam Druyan
From: Talk'n'Save
For: InstantKB.NET
"We've been using the Instant KB for almost a year now, and it's totally revolutionized our customer service department - thank you!"
Bob Tabor
From: LearnVisualStudio.NET
For: InstantForum.NET
"Thanks, and let me say that you've done a wonderful job. This is the first app with source that I haven't gagged on when I saw the source code! Well thought out."
Mike Gunderloy
From: Developer Central
For: InstantForum.NET
"Although Microsoft has a sample forum at www.asp.net, it is decidedly NOT ready for prime time yet. After surveying the landscape, I settled on InstantForum.NET. I think we're going with this forum software for the long run."
Pierre Mengal
From: ActiveUp Inc
For: InstantForum.NET
"I've just installed InstantForum.NET, and it works great. I highly recommend it to anyone interested in an affordable, high quality, easy to install forum application."
Paul Stuart
From: InterActive Inc
For: InstantForum.NET
"I have never seen a customer support department as responsive and informed. I am looking forward to more products from your company and would not hesitate to purchase."
Gavin Joyce
From: nTier Code Generator
For: InstantForum.NET
"I bought InstantForm.NET as the free ASP.NET forums where just to complicated. Highly Recommended!"
Andrew Brunker
From: Australian Software Solutions Group
For: InstantForum.NET
"I had no problems installing your forum, and it's working excellently - I am delighted with the product and service."
Greg Reinacker
From: NewsGator Technologies
For: InstantForum.NET
"We migrated our entire www.asp.net forum to InstantForum in an afternoon. Support has been excellent - questions get answered within an hour or so. Highly recommended!"
Carl Savillo
From: Omnitec Solutions, Inc
For: InstantForum.NET
"Recently integrated both applications. Support was very quick and helped me get up and running. I was able to easily tweak the app's to meet my needs. Totally recommended."
Adam Alexander
From: Boundgrid Technologies Inc
For: InstantKB.NET
"I was delighted to find InstantKB.NET. The setup was quick and easy, and the source code was well written and easy to modify. In a single weekend I was able to launch the new support pages. I saved a bundle in development time and money. Thanks for a great product and even better support!"
Mark Chickering
From: CEO Systems Online, Inc
For: InstantKB.NET
"We believe the InstantKB.NET product more than satisfies our needs. As a software development house, we were faced with either writing or buying a solution. InstantKB.NET was a perfect fit!"
Tracy Phillips
From: LiquidASP.com
For: InstantKB.NET
"Thank you very much for your fine piece of software. It's very very very nice indeed. I have previously used HelpWorksPro but needed a ASP.NET solution since I am taking my hosting towards 100% Windows instead of UNIX."
Mike Gunderloy
From: Developer Central
For: InstantKB.NET
"I didn't have any problems at all setting up a knowledge base with InstantKB.NET. Indeed, the whole process is so simple that the only major hurdle for most people will simply be writing the articles."
Uyen Ha
From: Embarcadero Technologies Inc
For: InstantKB.NET
"You have responded to all of our inquires timely and with accurate information. Thanks for the excellent support. I really like this tool."
Frank Cheung
From: DiscountASP.NET
For: InstantKB.NET
"Easy to use and install. Loved the user/roles feature. I have used products that cost 10 times more and had less function than InstantKB.NET. Highly recommended."
Joel Salminen
From: SimonDelivers Inc
For: InstantKB.NET
"I reviewed several kb solutions and I found that InstantKB.NET was the overall best value. Usage of the .NET components is outstanding for this solution. I would recommend this to anyone in these IT budget crunch times."
Mark Christianson
From: ParaTrooper.net
For: InstantForum.NET
"Its been a pure pleasure working with InstantASP to integrate InstantForum.NET into my website. This is a level of support that is worth the price you pay for the application alone."
Liam Cassidy
From: MJNI.com
For: InstantForum.NET
"Our site requires a dozen or more modifications and InstantASP have excelled. In fact, they blown us all away with there quite astonishingly good customer service. I have rarely (if ever) had the pleasure of knowing I can email the developers and know that they will reply in a thorough and helpful manner."
Aaron Caviglia
From: AdminForums.com
For: InstantForum.NET
"I started with 3.0. I'm so happy to have found it, any questions I have are answered generally in minutes (literally). The developers are really open to new ideas and customer feedback (I think this is the greatest feature!)"
Liam Wickham
From: Platypus Ecommerce
For: InstantForum.NET
"I am a complete .NET novice yet installed and had my own forum up and running in minutes.The level of support is outstanding, the product itself is expanding every week with new features that directly result from user feedback - I personally have seen two new features added as a direct result of my feedback."
Beau Monaghan
From: PCX Net Games
For: InstantForum.NET
"I was having problems installing with MSDE SQL Server. InstantASP connected through MSN Messenger and walked me through setting up with MSDE. I watched in amazement as they flew through the install and setup. This is the best customer support I HAVE EVER SEEN!"
Eric J. Smith
From: CodeSmithTools, LLC
For: InstantKB.NET
"I want to thank InstantASP for creating such an awesome application. If you have a need for a knowledge base or forums application, I highly recommend their products. I couldn't believe how easy it was to plug their knowledge base application into my website's framework. Very cool stuff."
Chad Mahaffey
From: Executive Web Management
For: InstantForum.NET
"Your product is great! I DON'T think we will be taking advantage of the money back guarantee."
Brian Patterson
From: Xtrasource, Inc
For: InstantKB.NET
"I've purchased several scripts in the past, and this is by far the best one I've ever purchased. Installation was a breeze, adding categories and knowledgebase articles is very simple - any of our employees can do it."
Raghurama Bhat
From: Avaya Inc
For: InstantForum.NET
"InstantForum.NET stands out due to it's ease of install and rich set of features. I was able to get the software up and running in less than 10 minutes. Company's product support is excellent."
Scott Ehly
From: London Bridge Group
For: InstantForum.NET
"Having previously made only a casual acquaintance with ASP.NET, I had rapidly gummed-up my installation with reckless customizations. Technical staff was there with same-day (same-hour, actually) response and I still managed to implement an intranet development forum in less than half a day."
Gordon Snow
From: Hilbert College Online
For: InstantKB.NET
"The technical support is superb: fast, friendly, and diligent."
Stuart Teadley
From: Anderson Design
For: InstantForum.NET
"I just thought I would drop you a line to tell you how impressed I was with the level of customer support offered. We'd been having a problem which turned out to have been caused by WebMatrix and which was therefore not obvious to solve via the normal ticket channel. InstantASP ended up working me through it via MSN messenger, at 9pm the night before last. I've never come across that level of customer care before and it means that if & when any of our clients need a forum, we'll be buying this for sure."
Barry Van Beck
From: LivingForMetal.com
For: InstantForum.NET
"InstantForum.NET is the best .NET forum that I've ever worked with. The code base is extremely refined, the performance and scalability are superb, the administration features are robust and granular & the skinning capabilities are magnificent. InstantASP have always been a pleasure to work with and extremely responsive to my needs."
Read more customer comments from an independent site using the links below...
InstantForum.NET
InstantKB.NET